Vendor Relationship Management

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Vendor Relationship Management

Many organizations rely on dozens, even hundreds of vendors in support of the work and products they deliver in serving customers. Failing to view VRM as a strategic imperative is a dangerous miss for leaders who choose to look past it. If you value a disciplined approach for managing vendor relationships, consider leveraging Seprio to help you build or reshape a structured discipline within your culture. Maximize the value of vendor performance by mapping priorities to seven categories to corresponding KPIs:

Quality  |  Delivery  |  Cost  |  Customer Service  |  Innovation  |  Risk  |  Social Responsibility

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Maybe your vendor relationship management approach hasn't yet taken form, or you feel like there is a better way, or you have a crisis in one or multipole vendor relationships. Consider an experienced Seprio VRM Guide to help you achieve the right outcomes in protecting your priorities.

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One of the biggest obstacles to protecting priorities is the silo. The silo is where a department or team engages vendors void of a defined systemic best practice for that engagement. A simple, yet effective way to protect your priorities in vendor engagements is through collaborative education. Consider activating better results with a Seprio Vendor Engagement Workshop series.

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If you believe objectivity, best practices, and insights from market experience and benchmarks may be worth exploring in protecting your business priorities, explore Managed VR from Seprio.


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