The fast-technological evolution means that nearly every aspect of your business is experiencing change in some way, and vendor management is no different. When it comes to procurement and vendor management in the digital age, look out—and be ready—for these emerging technologies and trends.
Achieving contractual success in a volatile marketplace like healthcare requires the vision to continually shape and guide the negotiation process. In lock step, one needs to be able to foster and keep a positive vendor / customer relationship, but still drive the desired outcomes. This needs to be done despite the obstacles that are in your way (high switching costs / restrictive contracts) and the obstacles that are placed in your way (vendor imposed conditions) after your goals and objectives are defined.